

The hotel is so clean and nice. Love the hotel lobby area. The view is fantastic. The staffs that serve us during our stay are so friendly. Breakfast food is delicious even tho not many varities especially the nasi lemak.. love it! . We even had lunch before we headed to the airport. Love the room and the location of the hotel. Wished we could stay longer. Got free coffee too when u become a member.
Faizah
May 2025

Location of hotel very near to the tourist area i.e. Concubine Lane, Plan B etc. Love the new renovated look. Room was clean and appreciate that it was a non-smoking hotel. Parking is tight and limited but the excellent guards made it all worth the effort - parking is double decker and very tight as the basement is limited in space.
Gideonlee
May 2025

All of the staff were amazing, lovely and friendly. They made us feel very welcome for our short stay. The hotel employed security guards which made us feel safe. The location is great, a short walk to the old town and the river walk. The rooms were clean, modern and comfortable. Plenty of space to unload bags. There is a 7-eleven in the lobby. The shower was nice and hot.
Ian
January 2025

I had an excellent stay at this property and would highly recommend it! While the facilities themselves are simple, the standout is the impeccable cleanliness, which really shows the team’s commitment to guest comfort. The staff were incredibly friendly, helpful, and professional, making the hotel feel like home even after my nearly 3-hour journey. I was truly impressed by how they remembered each guest’s name and greeted us personally—such a thoughtful touch that really makes a difference. During my 3 days of training at the hotel, the F&B and kitchen teams impressed us by creating different, creative coffee break menus each day. It was fantastic and really kept us looking forward to what they would showcase next! A special congratulations to the GM, Marsyitah. She’s done a fantastic job training her team from front to back of house. The service culture here is evident in every interaction. Thank you to the entire team for such a warm, professional, and memorable experience. I’ll definitely be coming back again!
Sarina
June 2025

The renovated room was a pleasant sight for us compared to our last stay there. More pleasing was the location of the Main Reception and Dining areas on the 12th level with a magnificent view of the Ipoh Padang and the colonial buildings....that was an awesome sight. We decided to have our dinner there to view the night lighted landscape as well. The cleanliness of the room and floor was also up to expectations. I will definitely stay there for my next visit
Subramaniam
September 2025

The location were very strategic. near to lot of viral places and Ipoh night market. breakfast was delicious even though there are less choice. view was great. room were clean too. very spacious lobby and lot of seats. during night time there are no parking so I have to park quite far. there are van to drive you back to hotel. the staff were friendly..
Siti
July 2025

Good location. The security guards should be given a big bonus or pay! They're very polite & super helpful especially helping with parking positions in a tight limited basement parking area. We appreciate them very much!
Yeo
July 2025

Cititel Express Ipoh impresses with its prime location—perfect for exploring the city with ease. The rooms are clean, well-maintained, and provide a cozy space to unwind. Bonus points for the strong water pressure, making showers surprisingly revitalizing. A great stay for comfort, convenience, and a bit of indulgence.
Bc
July 2025

Good location Newly refurbished hotel A shoutout to Hakeem (the person who checked me in) - a young pleasant chap, good hotel representative of a warm welcome service. keep it up!
Julia
June 2025

The location is fantastic. Very close to old town Ipoh with many restaurants nearby. The room was like new.
Traveggie
October 2025
Reservations:
+1 (888) 385-8465